Updated at August 1st, 2023
To
help explain things as clearly as possible in this Return & Refund Policy,
every time any of these terms are referenced, are strictly defined as:
Thanks
for shopping at ticketify. We appreciate the fact
that you like to buy the stuff we build. We also want to make sure you have a
rewarding experience while you’re exploring, evaluating, and purchasing our
products.
As
with any shopping experience, there are terms and conditions that apply to
transactions at ticketify. We’ll be as brief as our
attorneys will allow. The main thing to remember is that by placing an order or
making a purchase at ticketify, you agree to the
terms set forth below along with ticketify’s Privacy
Policy.
If
there’s something wrong with the product/service you bought, or if you are not
happy with it, you have 2 weeks to issue a refund and return your
product/service.
If you
would like to return a product, the only way would be if you follow the next
guidelines:
We
at ticketify, commit ourselves to serve our
customers with the best products. Every single product that you choose is
thoroughly inspected, checked for defects and packaged with utmost care. We do
this to ensure that you fall in love with our products.
Sadly,
there are times when we may not have the product(s) that you choose in stock,
or may face some issues with our inventory and quality check. In such cases, we
may have to cancel your order. You will be intimated about it in advance so
that you don't have to worry unnecessarily about your order. If you have
purchased via Online payment (not Cash on Delivery), then you will be refunded
once our team confirms your request.
We
carry out thorough quality check before processing the ordered item. We take
utmost care while packing the product. At the same time
we ensure that the packing is good such that the items won’t get damaged during
transit. Please note that ticketify is not liable for
damages that are caused to the items during transit or transportation.
We
will revise your returned product as soon as we receive it and if it follows
the guidelines addressed above, we will proceed to issue a refund of your
purchase. Your refund may take a couple of days to process but you will be
notified when you receive your money.
ticketify is responsible for return shipping costs. Every
returning shipping is paid by ticketify, even if the
item didn’t have free shipping in the first place.
By
using our website, registering an account, or making a purchase, you hereby
consent to our Return & Refund Policy and agree to its terms.
Should
we update, amend or make any changes to this document so that they accurately
reflect our Service and policies. Unless otherwise required by law, those
changes will be prominently posted here. Then, if you continue to use the
Service, you will be bound by the updated Return & Refund Policy. If you do
not want to agree to this or any updated Return & Refund Policy, you can
delete your account.
If,
for any reason, You are not completely satisfied with
any good or service that we provide, don't hesitate to contact us and we will
discuss any of the issues you are going through with our product.