Updated at August 10th, 2023
ticketify (“we,” “our,” or “us”) is committed to protecting
your privacy. This Privacy Policy explains how your personal information is
collected, used, and disclosed by ticketify.
This
Privacy Policy applies to our website, and its associated subdomains
(collectively, our “Service”) alongside our application, ticketify.
By accessing or using our Service, you signify that you have read, understood,
and agree to our collection, storage, use, and disclosure of your personal
information as described in this Privacy Policy and our Terms of Service.
To
help explain things as clearly as possible in this Privacy Policy, every time
any of these terms are referenced, are strictly defined as:
We
collect information from you when you visit our website, register on our site,
place an order, subscribe to our newsletter, respond to a survey or fill out a
form.
ticketify will collect End User Data necessary to provide
the ticketify services to our customers. End users
may voluntarily provide us with information they have made available on social
media websites. If you provide us with any such information, we may collect
publicly available information from the social media websites you have
indicated. You can control how much of your information social media websites make
public by visiting these websites and changing your privacy settings.
We
receive some information from the third parties when you contact us. For
example, when you submit your email address to us to show interest in becoming
a ticketify customer, we receive information from a
third party that provides automated fraud detection services to ticketify. We also occasionally collect information that is
made publicly available on social media websites. You can control how much of
your information social media websites make public by visiting these websites
and changing your privacy settings.
We may
share the information that we collect, both personal and non-personal, with
third parties such as advertisers, contest sponsors, promotional and marketing
partners, and others who provide our content or whose products or services we
think may interest you. We may also share it with our current and future
affiliated companies and business partners, and if we are involved in a merger,
asset sale or other business reorganization, we may also share or transfer your
personal and non-personal information to our successors-in-interest.
We may
engage trusted third party service providers to
perform functions and provide services to us, such as hosting and maintaining
our servers and the website, database storage and management, e-mail
management, storage marketing, credit card processing, customer service and
fulfilling orders for products and services you may purchase through the
website. We will likely share your personal information, and possibly some
non-personal information, with these third parties to enable them to perform
these services for us and for you.
We may
share portions of our log file data, including IP addresses, for analytics
purposes with third parties such as web analytics partners, application
developers, and ad networks. If your IP address is shared, it may be used to
estimate general location and other technographics such as connection speed,
whether you have visited the website in a shared location, and type of the
device used to visit the website. They may aggregate information about our
advertising and what you see on the website and then provide auditing, research
and reporting for us and our advertisers.
We may
also disclose personal and non-personal information about you to government or
law enforcement officials or private parties as we, in our sole discretion,
believe necessary or appropriate in order to respond to claims, legal process
(including subpoenas), to protect our rights and interests or those of a third
party, the safety of the public or any person, to prevent or stop any illegal,
unethical, or legally actionable activity, or to otherwise comply with
applicable court orders, laws, rules and regulations.
ticketify will collect personal information that you submit
to us. We may also receive personal information about you from third parties as
described above.
Any of
the information we collect from you may be used in one of the following ways:
By
submitting your email address on this website, you agree to receive emails from
us. You can cancel your participation in any of these email lists at any time
by clicking on the opt-out link or other unsubscribe option that is included in
the respective email. We only send emails to people who have authorized us to
contact them, either directly, or through a third party. We do not send
unsolicited commercial emails, because we hate spam as much as you do. By
submitting your email address, you also agree to allow us to use your email
address for customer audience targeting on sites like Facebook, where we
display custom advertising to specific people who have opted-in to receive
communications from us. Email addresses submitted only through the order
processing page will be used for the sole purpose of sending you information
and updates pertaining to your order. If, however, you have provided the same
email to us through another method, we may use it for any of the purposes
stated in this Policy. Note: If at any time you would like to unsubscribe from
receiving future emails, we include detailed unsubscribe instructions at the
bottom of each email.
We
keep your information only so long as we need it to provide ticketify
to you and fulfill the purposes described in this policy. This is also the case
for anyone that we share your information with and who carries out services on
our behalf. When we no longer need to use your information and there is no need
for us to keep it to comply with our legal or regulatory obligations, we’ll
either remove it from our systems or depersonalize it so that we can't identify
you.
We
implement a variety of security measures to maintain the safety of your
personal information when you place an order or enter, submit, or access your
personal information. We offer the use of a secure server. All supplied sensitive/credit
information is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Payment gateway providers database only to be accessible by
those authorized with special access rights to such systems, and are required
to keep the information confidential. After a transaction, your private
information (credit cards, social security numbers, financials, etc.) is never
kept on file. We cannot, however, ensure or warrant the absolute security of
any information you transmit to ticketify or
guarantee that your information on the Service may not be accessed, disclosed,
altered, or destroyed by a breach of any of our physical, technical, or
managerial safeguards.
ticketify is incorporated in India. Information collected
via our website, through direct interactions with you, or from use of our help
services may be transferred from time to time to our offices or personnel, or
to third parties, located throughout the world, and may be viewed and hosted
anywhere in the world, including countries that may not have laws of general
applicability regulating the use and transfer of such data. To the fullest
extent allowed by applicable law, by using any of the above, you voluntarily
consent to the trans-border transfer and hosting of such information.
We
take precautions to protect the security of your information. We have physical,
electronic, and managerial procedures to help safeguard, prevent unauthorized
access, maintain data security, and correctly use your information. However,
neither people nor security systems are foolproof, including encryption
systems. In addition, people can commit intentional crimes, make mistakes or
fail to follow policies. Therefore, while we use reasonable efforts to protect
your personal information, we cannot guarantee its absolute security. If
applicable law imposes any non-disclaimable duty to
protect your personal information, you agree that intentional misconduct will
be the standards used to measure our compliance with that duty.
The
rights you have to request updates or corrections to the information ticketify collects depend on your relationship with ticketify. Personnel may update or correct their
information as detailed in our internal company employment policies.
Customers
have the right to request the restriction of certain uses and disclosures of
personally identifiable information as follows. You can contact us in
order to (1) update or correct your personally identifiable information, (2)
change your preferences with respect to communications and other information
you receive from us, or (3) delete the personally identifiable information
maintained about you on our systems (subject to the following paragraph),
by cancelling your account. Such updates, corrections, changes and
deletions will have no effect on other information that we maintain, or
information that we have provided to third parties in accordance with this
Privacy Policy prior to such update, correction, change or deletion. To protect
your privacy and security, we may take reasonable steps (such as requesting a
unique password) to verify your identity before granting you profile access or
making corrections. You are responsible for maintaining the secrecy of your
unique password and account information at all times.
You
should be aware that it is not technologically possible to remove each and
every record of the information you have provided to us from our system. The
need to back up our systems to protect information from inadvertent loss means
that a copy of your information may exist in a non-erasable form that will be
difficult or impossible for us to locate. Promptly after receiving your
request, all personal information stored in databases we actively use, and
other readily searchable media will be updated, corrected, changed or deleted,
as appropriate, as soon as and to the extent reasonably and technically
practicable.
If you
are an end user and wish to update, delete, or receive any information we have
about you, you may do so by contacting the organization of which you are a
customer.
If you
are a ticketify worker or applicant, we collect
information you voluntarily provide to us. We use the information collected for
Human Resources purposes in order to administer benefits to workers and screen
applicants.
You
may contact us in order to (1) update or correct your information, (2) change
your preferences with respect to communications and other information you
receive from us, or (3) receive a record of the information we have relating to
you. Such updates, corrections, changes and deletions will have no effect on
other information that we maintain, or information that we have provided to
third parties in accordance with this Privacy Policy prior to such update,
correction, change or deletion.
We
reserve the right to transfer information to a third party in the event of a
sale, merger or other transfer of all or substantially all of the assets of ticketify or any of its Corporate Affiliates (as defined
herein), or that portion of ticketify or any of its
Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition
in bankruptcy, reorganization or similar proceeding, provided that the third
party agrees to adhere to the terms of this Privacy Policy.
We may
disclose information (including personal information) about you to our
Corporate Affiliates. For purposes of this Privacy Policy, "Corporate
Affiliate" means any person or entity which directly or indirectly
controls, is controlled by or is under common control with ticketify,
whether by ownership or otherwise. Any information relating to you that we
provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy.
This
Privacy Policy is governed by the laws of India without regard to its conflict
of laws provision. You consent to the exclusive jurisdiction of the courts in
connection with any action or dispute arising between the parties under or in
connection with this Privacy Policy except for those individuals who may have
rights to make claims under Privacy Shield, or the Swiss-US framework.
The
laws of India, excluding its conflicts of law rules, shall govern this
Agreement and your use of the website. Your use of the website may also be
subject to other local, state, national, or international laws.
By
using ticketify or contacting us directly, you
signify your acceptance of this Privacy Policy. If you do not agree to this
Privacy Policy, you should not engage with our website, or use our services.
Continued use of the website, direct engagement with us, or following the
posting of changes to this Privacy Policy that do not significantly affect the
use or disclosure of your personal information will mean that you accept those
changes.
We've
updated our Privacy Policy to provide you with complete transparency
into what is being set when you visit our site and how it's being used. By
using our ticketify, registering an account, or
making a purchase, you hereby consent to our Privacy Policy and agree to its
terms.
This
Privacy Policy applies only to the Services. The Services may contain links to
other websites not operated or controlled by ticketify.
We are not responsible for the content, accuracy or opinions expressed in such
websites, and such websites are not investigated, monitored or checked for
accuracy or completeness by us. Please remember that when you use a link to go
from the Services to another website, our Privacy Policy is no longer in
effect. Your browsing and interaction on any other
website, including those that have a link on our platform, is subject to that
website’s own rules and policies. Such third parties may use their own cookies
or other methods to collect information about you.
ticketify uses "Cookies" to identify the areas of
our website that you have visited. A Cookie is a small piece of data stored on
your computer or mobile device by your web browser. We use Cookies to enhance
the performance and functionality of our website but are non-essential to their
use. However, without these cookies, certain functionality like videos may
become unavailable or you would be required to enter your login details every
time you visit the website as we would not be able to remember that you had
logged in previously. Most web browsers can be set to disable the use of
Cookies. However, if you disable Cookies, you may not be able to access
functionality on our website correctly or at all. We never place Personally
Identifiable Information in Cookies.
Wherever
you're located you may also set your browser to block cookies and similar
technologies, but this action may block our essential cookies and prevent our
website from functioning properly, and you may not be able to fully utilize all
of its features and services. You should also be aware that you may also lose
some saved information (e.g. saved login details, site
preferences) if you block cookies on your browser. Different browsers make
different controls available to you. Disabling a cookie or category of cookie
does not delete the cookie from your browser, you will need to do this yourself
from within your browser, you should visit your browser's help menu for more
information.
We use
remarketing services. What Is Remarketing? In digital marketing, remarketing
(or retargeting) is the practice of serving ads across the internet to people
who have already visited your website. It allows your company to seem like
they're “following” people around the internet by serving ads on the websites
and platforms they use most.
In
respect to any credit card or other payment processing details you have
provided us, we commit that this confidential information will be stored in the
most secure manner possible.
We
collect information from kids under the age of 13 just to better our services.
If You are a parent or guardian and You are aware that Your child has provided
Us with Personal Data without your permission, please contact Us. If We become
aware that We have collected Personal Data from anyone under the age of 13
without verification of parental consent, We take
steps to remove that information from Our servers.
We may
change our Service and policies, and we may need to make changes to this
Privacy Policy so that they accurately reflect our Service and policies. Unless
otherwise required by law, we will notify you (for example, through our
Service) before we make changes to this Privacy Policy and give you an opportunity
to review them before they go into effect. Then, if you continue to use the
Service, you will be bound by the updated Privacy Policy. If you do not want to
agree to this or any updated Privacy Policy, you can delete your account.
We may
display, include or make available third-party content (including data,
information, applications and other products services) or provide links to
third-party websites or services ("Third- Party Services").
You
acknowledge and agree that ticketify shall not be
responsible for any Third-Party Services, including their accuracy,
completeness, timeliness, validity, copyright compliance, legality, decency,
quality or any other aspect thereof. ticketify does
not assume and shall not have any liability or responsibility to you or any
other person or entity for any Third-Party Services.
Third-Party
Services and links thereto are provided solely as a convenience to you and you
access and use them entirely at your own risk and subject to such third parties'
terms and conditions.
·
Google Maps API
Google Maps API is a robust tool that can be
used to create a custom map, a searchable map, check-in functions,
display live data synching with location, plan routes, or create a mashup just
to name a few.
Google Maps API may collect information from You and
from Your Device for security purposes.
Google Maps API collects information that is held
in accordance with its Privacy Policy
·
Cookies
We use Cookies to enhance the performance and
functionality of our platform but are non-essential to their use. However,
without these cookies, certain functionality like videos may become unavailable
or you would be required to enter your login details every time you visit the
platform as we would not be able to remember that you had logged in previously.
·
Local Storage
Local Storage sometimes known as DOM storage,
provides web apps with methods and protocols for storing client-side data. Web
storage supports persistent data storage, similar to cookies but with a greatly
enhanced capacity and no information stored in the HTTP request header.
·
Sessions
We use "Sessions" to identify the areas
of our platform that you have visited. A Session is a small piece of data
stored on your computer or mobile device by your web browser.
Don't
hesitate to contact us if you have any questions.